
Etiquette training is for everyone.
Modern Etiquette which is what Refine Etiquette teaches, is really about mastering interpersonal skills in any field that has human contact and thats everywhere!
The Etiquette Coach
My training is like nothing else on the market, designed to reframe your thoughts around etiquette & personal Branding.
Lillian Njiru is an Executive Presence (EP), Etiquette and Personal branding consultant and coach. She holds a degree in Business Administration, and is a certified and accredited International etiquette coach, trained by the Luxury Academy, London, UK.
Our courses and programs are designed to provide you with guidelines, perspective and direction so that you can effortlessly and effectively sail through a business deal, host a perfect event, or a simple dining experience and equip you with ways to build and maintain your personal brand with pure class.
The Polished Woman
Our flagship program "The Polished Woman is a Finishing school course that focuses on enriching every area of a woman's life. To appreciate the art of being a lady...

The Polished Teen
Being a teenager is not always easy. From exam stress and peer pressure to friendship issues and social media, there is a barrage of Challenges....

Executive Presence
Is the impression one gives as a leader of self and others, reflect knowledge, abilities, values and harmony of personal style with desired leadership role

Loved and Trusted by My Clients
Read what my clients are saying whom I've helped to make a difference in their life.
Lillian was on fire, mind blowing session, she was indeed in her element and we loved it! We needed to be taught and “panel beaten” back to order.
She engaged her audience, a real value adder who knows her stuff and really is a pro at what she does.
Perfection at its best.
It was a session with a lot to chew on. Lillian is a good public speaker and she actually over delivered.
Lillian did an amazing job as a speaker at the Waridi Women’s Conference, thank you for being a blessing to the ladies, they absolutely loved it, loved your look and many have been inspired.